Golden Valley Botanicals

Golden Valley Botanicals

Mail Order Nursery | Rare and Drought Tolerant Plants | Seeds | Botanical Photography & Design

Frequently Asked Questions

See below for more information about plants and how to order them.

Ordering Frequently Asked Questions

How can plants be shipped without damage?

Our plants are shipped with considerable personal time, cost, and careful attention so that they will arrive at their destination in good health, intact, and ready to adapt to a new environment. Orders will be processed and shipped within 1-2 business days. We have heat packs available for purchase with your order if you expect freezing temperatures the week your plant is shipped. The pot or rootball will be specially packed to prevent moisture loss during the shipping process, but will still need to be unwrapped and watered upon arrival to avoid further stress. Use caution when unpacking plants with sharp spines or thorns. Keep in a shady location protected from the sun and wind if not immediately transplanting.

What should I do when my order arrives?

The plants will be shipped with a wet paper towel and plastic bag around the root ball to prevent loss of moisture during the shipping process, but they still will need to be unwrapped and watered in directly upon arrival to prevent further stress. Keep the plant in a protected location, shaded from direct sun and wind so they can acclimate to their new surroundings and recover from their journey.

What if my plant arrives damaged?

Plants can experience some stress during shipping and may experience a few damaged or yellow leaves. However, if the plant has sustained significant damage, please report the damage within seven days of delivery, including photographs of the damaged plant, and we will contact you.

What if my order never arrives?

All orders are shipped through USPS and include tracking information. If your order does not arrive, please first follow up with your local mail carrier or post office, and then contact us so we can work towards resolving the issue.

I am in the Golden Valley Arizona area. Can I pick up my order directly from the the nursery?

The Golden Valley Botanicals nursery is neither permitted nor insured for retail traffic and customers are not currently allowed to be on site. However, we are now working with Rosebird Farms and West of 3rd to allow local gardeners to personally pick up their GVB plant orders from this charming little shop located in Kingman, Arizona.

Orders placed before 11 AM on Thursday each week will be available for pick up at West of 3rd, at 224 Beale Street every Friday at 10 AM at your earliest convenience. Please do not place local pick up orders through our online shop; contact us directly for assistance.

Do you ship plant products to Hawaii?

There are special regulations for orders shipping to Hawaii. All shipments to Hawaii will be sent bare root, free of all soil, and we are unable to ship any Pine varieties, Feijoa sellowiana (Pineapple guava),  Palm varieties or grasses to Hawaii. Orders containing these restricted varieties intended for Hawaii will be canceled. We appreciate your understanding and cooperation as we work together to uphold the environmental integrity of Hawaii’s ecosystem. If you have any questions or need further assistance, please feel free to contact us.

Planting Frequently Asked Questions

How long should I wait before transplanting my plant?

We recommend waiting anywhere from a couple of days to a couple of weeks before transplanting to allow the plant to recover from the shock of shipping and adjusting to a new environment. Make sure to plant the plant at the same depth it is at in its current container, keeping the crown of the plant at surface level. Good drainage is essential, avoid pots without proper drainage holes. Even hardy plants can be vulnerable to harsh sun, wind, or frost when they are young until they are established. Growing the plants in a larger container until they are more mature prior to transplanting can be one way to achieve success. If planting in the ground, make sure to research the ideal time to plant in your climate zone.

How often should I water my plant?

Even drought-tolerant plants need to be watered regularly until they are established, a good rule of thumb is to water the plant deeply, and then let the top few inches of soil dry out between waterings, the time will vary depending on your soil mix, container, and environment. Keep small pots well watered, they dry out quickly. Moisture meters are highly recommended!

Gardening Online Tools

What is my growing Zone?

USDA Plant Hardiness Zones are the standard by which gardeners and growers can determine which plants are most likely to thrive at a location. These zones are determined by the U.S. Department of Agriculture (USDA) and are based on the average annual minimum winter temperature, divided into 10-degree Fahrenheit zones. Just enter your zip code into the field below to see your own growing zone.


How do I calculate how much mulch I need?

Mulching is a vital practice for conserving soil moisture, suppressing weed growth, promoting nutrient cycling, enhancing overall soil health, and fostering a sustainable and resilient ecosystem. Use this tool to help determine your mulching needs.

When am I vulnerable to frost damage?

Calculating first and last frost dates is essential for determining the best time to get your plants established in the ground. The Old Farmer’s Almanac website has a very good frost date estimator.